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How betninja Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you open an account, fund it through PayPal, Venmo, or Play+, and access our lobby from any device.

Account & identity dataPayPal, Venmo, Play+ transaction recordsDevice & session activityCommunication preferencesState eligibility verification
betninja How betninja Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Open the chat widget inside your account dashboard to ask about data access, correction requests, or what information we hold on file.
Email Privacy Team Send a written request to our privacy address at support@betninja. Include your registered email and the specific data request so we can route it correctly.
Account Settings Some preferences — like marketing communication opt-outs — can be updated directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and retention practices are built around the data you actually share — account credentials, payment references, and session activity. Here is how each area works in practice.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies track aggregate behavior only — no personal identifiers are passed to ad networks.

Account Security Practices

Logins are protected by one-time passcode verification sent to your registered email or phone. Unrecognized device attempts trigger an additional identity check before access is allowed.

Data Retention Schedule

Active account data is held while your account remains open. After closure, records are kept only for the period state or federal law requires, then permanently removed from active storage.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate records, or ask about deletion options. Submit those requests through live chat or the privacy email — we respond within the timeframe required by applicable law.

Common Questions About Your Data at betninja

The questions below cover what we hear most from account holders about how their information is used, stored, and accessed.

No. We do not sell your personal data. We share information only with service providers under confidentiality agreements or when required by applicable state or federal law.

We record the transaction ID, amount, and timestamp. We do not store your PayPal login credentials or Venmo PIN — those remain with the payment provider's secure environment.

Send an email to support@betninja from your registered address, or use live chat inside your account. We will respond within the timeframe required by applicable law.

Yes. Head to your account settings and adjust communication preferences, or click the unsubscribe link at the bottom of any marketing email we send you.

We hold closed-account records for the minimum period required by applicable state or federal law, then remove them from active systems. You can ask about the specific retention window for your state.

Only the transaction reference and amount are stored on our side. Full card numbers and security data stay within the Play+ provider's systems and are never written to our database.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.